A rapidly growing dental software company specializing in comprehensive practice management systems for both large Dental Service Organizations (DSOs) and smaller independent dental practices.
The company offers a modern cloud-based dental management platform with scheduling, charting, billing, patient portal, reporting, and seamless EHR integration, featuring intuitive dashboards for enhanced accessibility, scalability, and efficiency.
The client seeks to enhance their dental practice suite by upgrading their Revenue Cycle Management system with a dental-specific billing module and treasury reconciliation processes. Key objectives include developing a flexible plug-and-play application that improves capture, integration, and automation capabilities.
Payment Processing Integration
Adding Paper EOB conversion to ANSI 835 output file format and implementing Check21 file creation capabilities.
Revenue Cycle Automation
Streamlining reconciliation functions across all payment sources while enhancing cash processing with proper audit controls.
Platform Scalability
Upgraded to a scalable remittance repository with multi-user access and system integration.
Telliant developed an integrated software solution that seamlessly connects with existing dental practice management systems and major EHRs. The solution enhanced data capture, automated revenue cycle processes, improved treasury reconciliation, and upgraded UX/UI dashboards to optimize user workflows.
Document Processing
Converts paper EOBs to ANSI 835 format using ABBY FlexiCapture OCR technology with search, view, and print capabilities.
Payment Integration
Creates Check 21 files and provides comprehensive check management (ICL) with stored/archived check images.
Data Translation
Converts 835/ERA files into user-friendly formats for Practice Management System import using Human Readable ERA API.
Advanced Analytics
Dashboard with comparative analysis charts for 820, ICL, and 837 files, plus payment and AR analysis at carrier/plan and procedure levels.
Reporting Capabilities
Generates advanced CARC/RARC code reports in SSRS or PDF formats with enhanced charting and export features.
Workflow Automation
Implements improved scheduling modules with automated features and enhanced audit controls throughout the revenue cycle.
Telliant implemented OCR-based
EOB-to-ANSI 835 conversion and Check 21 file creation to automate payment reconciliation and reduce
manual work. They built a scalable,
concurrent-user-ready architecture with audit controls and automated workflows to minimize
errors.
A flexible, plug-and-play application with improved UX/UI
and advanced analytics provided full visibility and adaptability for future needs.