Since 2013, this client has developed advanced solutions for surgical environments. Their flagship cloud-based system enhances patient safety, tracks surgical risks, and reduces medical liability costs.
The platform digitizes the surgical journey, from decision to postoperative care, capturing data at key points. It uses visual alerts to enhance patient safety and outcomes, integrates smoothly into existing workflows, and improves team communication with data-driven insights to reduce risks and boost efficiency.
Growing demand exposed performance bottlenecks, architectural constraints, and interoperability issues that limited the platform’s scalability and reliability. To support long-term growth, the client needed a healthcare technology partner with expertise in HIPAA compliance and PHI security to strengthen their web and mobile applications.
Scalability, Stability & Architectural Limitations
The system couldn’t handle increasing demand because of performance bottlenecks and an underlying architecture that lacked flexibility and stability.
Compliance, Security & Interoperability Gaps
The existing solution was not compliant with key healthcare data standards (HIPAA, PHI security, GDPR) which is a serious risk in healthcare settings.
Poor User Experience & Inefficient Workflows
The platform’s web and mobile UI/UX needed improvement, with workflow gaps between admins, providers, patients, and hospitals that hindered error detection and prevention.
Telliant redesigned the client’s web and mobile platforms for stability, scalability, and healthcare compliance, enhancing security, workflows, and user experience while adding role based controls and analytics for improved care quality.
Scalable Web & Mobile App Application Architecture
A scalable web and mobile application that supports a larger user base without performance issues, enhancing stability and handling increased demand efficiently.
Enhanced Multi-Tenant, Role Based Security
Implemented advanced role based access controls to ensure secure, compliant access to sensitive data, enhancing protection and industry compliance.
Simplified scheduling & onboarding.
Streamlined appointment scheduling and patient creation, reducing administrative burden and improved workflow for providers and patients.
Workflow Optimization for Error Detection & Prevention
Workflow enhancements improved coordination among staff, admins, providers, and patients, boosting error detection and patient safety.
Comprehensive Compliance with HIPAA, PHI, and GDPR
The solution ensured HIPAA, PHI, and GDPR compliance through strict security measures, protecting patient data and meeting regulatory requirements.
Advanced Data Encryption & Analytics Reporting
Robust encryption (AES-256, TLS 1.3, TDE) secured sensitive data, while new analytics reporting allowed tracking of errors and care quality.
This technology stack was implemented to enhance security, scalability, and user experience in the client's surgical healthcare software.
Scalability & Performance:
Supports a larger user base without degradation. Efficiency:
Streamlined workflows reduce administrative time. Error Reduction:
Improved processes enhance patient safety. Compliance & Security:
Compliance & Security. Futureproofing: Architecture upgrades enable
long-term growth and feature expansion.