The Client is an industry leader providing clinical trial solutions that connect people, simplify site processes, and support families worldwide through a single platform.
The product enables specialist referrals, eConsent, and patient empowerment, facilitating digital connections and compelling experiences from initial recruitment through ongoing monitoring and data collection.
The Key Requirements for the Project Included in the Business Challenges
Quality & Reliability
Improving system quality and avoid production disruptions while maintaining effective performance across their clinical trial platform, with comprehensive testing and defect prevention strategies.
Testing Efficiency & Scalability
Manual testing processes were inefficient and unreliable, requiring implementation of an automated testing framework to support continuous feature enhancements and accelerate.
Integrated Agile Delivery
Required seamless collaboration across geo distributed teams (product owners, developers, vendors) with end-to-end validation, regression testing, and early defect detection for every sprint deployment.
Telliant established a high performing offshore QA team that rapidly integrated into the client's agile environment, implementing comprehensive automated testing and early defect detection strategies that ensured release quality while building strong client confidence through proactive problem solving.
Rapid knowledge transfer & Issue ID
Quickly mastered platform and resolved early issues.
Release impact analysis
Executed automated suites to validate existing functionality with each release.
Requirements management
Tracked specifications using JIRA and Confluence
API testing implementation
Validated new endpoints with Postman.
Feature enhancement testing
Created test cases for all upcoming releases.
Comprehensive release testing
Performed regression and ad hoc validation per release.
Early defect detection
Reviewed pull requests to catch issues before deployment.
Automated CI/CD integration
Scheduled weekly test runs in Azure DevOps with failure remediation.
The client realized
significant improvements through Telliant's partnership: the application became stable
and robust for large-scale user deployment with zero production issues reported across
all releases and hotfix deployments. Automation efficiency
dramatically improved, increasing successful test run rates from 50% to 100%, while
successful evaluation and implementation of Reflect Tool enabled codeless web automation
for enhanced testing capabilities.