A leading provider of tech-enabled litigation support for plaintiff law firms, specializing in mass tort and mass arbitration.
They deliver end-to-end solutions including intake, medical records management, automated form completion, and case development enabling law firms to efficiently handle high-volume litigation while maintaining compliance and trauma informed client practices.
The Key Requirements for the Project Included in the Business Challenges
System Stabilization & Scalability
Resolve critical defects in intake, validation, and reporting workflows while building scalable infrastructure to handle growing caseloads and reduce fallout rates.
Workflow Automation & Compliance
Develop automated form generation for Plaintiff Fact Sheets and trial documents with secure, role-based portals featuring audit
Real-Time Visibility & Client Engagement
Create a mobile app and centralized dashboards providing case progress tracking, trauma-informed outreach tools, and data-driven insights for faster decision-making.
Telliant modernized the Case management platform, resolving critical defects and automating key processes. We delivered real-time visibility tools, enhanced security, and streamlined workflows enabling faster case processing and improved client engagement.
Platform Stabilization
Conducted comprehensive technical audits to resolve critical defects, workflow errors, and UI bottlenecks, restoring system reliability and user confidence.
Automated Form Engine
Built intelligent form generation for Plaintiff Fact Sheets and trial documents with validation logic, eliminating manual data entry and reducing compliance risks.
Real-Time Mobile Dashboard
Delivered centralized app providing instant case status visibility, demographics, and trial readiness metrics for data-driven decision-making.
Secure Client Portal
Implemented bank-grade security with role-based access and audit trails, ensuring legal and medical data compliance while enhancing collaboration.
Trauma-Informed Outreach
Integrated compassionate communication tools and workflows that improved client engagement and response rates.
Scalable Infrastructure
Modernized architecture to handle growing caseloads without additional staffing, reducing operational costs and supporting long-term growth. Retry
Transformed fragmented
desktop tools
into a unified, scalable cloud-based BI platform, delivering a
modern solution.
Improved productivity
with an
intuitive interface that empowers business users to perform complex
analytics independently.
Delivered a
cost-effective, high-performance solution that
handles large datasets, scales seamlessly with business growth.